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All orders are packed and shipped from Poland, Europe. We ship worldwide with UPS. To ship within Poland, please visit our Polish site www.francisandhenry.pl

We dispatch orders within 2 working days, and Standard Shipping takes between 3 to 6 business days from dispatch date when shipping in the EU. Orders travelling anywhere else can take between 5 to 14 business days to arrive. You can check the exact shipping time and rates at checkout, based on the entered country of delivery. After your order has been shipped, you will receive an email with a UPS tracking number. We offer free shipping on all EU orders above €150.00.

Shipping labels are created almost immediately after placing your order, so unfortunately we have very little time to make changes to your address. If you need to make any changes, email us right away at customercare@francisandhenry.com.

After your order is dispatched you will receive an email from UPS with your tracking number, which allows you to track your parcel. You can also check your order status from the email confirmation which you received after placing your order. If you are unable to locate your parcel or need to reschedule delivery –  make sure to get in touch with us; contacting your local UPS is also a quick way to make sure your order is delivered at a convenient time.

We accept Credit Card / Debit Card payments via Stripe as well as PayPal. iDeal is also an option if you are based in The Netherlands.

Yes, if for any reason you would like to return your items, you can do so within 14 days of receiving your delivery. Please click here for more information on returns.

Unfortunately we are not able to process exchanges at the moment. You may place a new order for the desired size and return the original one within 14 days. Please click here for all details regarding returns.

We strive to provide the highest quality of our items. If you received a damaged item or faulty piece, please contact us at customercare@francisandhenry.com with your order number and an attached photo of the damage. Our Customer Care Team will respond shortly.

Our loungewear items all have a relaxed fit and are made from stretchy fabric which lets you feel comfortable in  the same size throughout your pregnancy and postpartum. Our dresses are offered in 4 universal sizes - XS/S, S/M, M/L, and L/XL. Please refer to our Size Chart for more details.

The Bimby & Roy bralettes sizing is also somewhat flexible due to the stretch of the fabric. You may size up or down depending on what you will feel more comfortable with. Please refer to our Size Chart to see how your underbust and cup size best correspond to the sizes offered. If you are currently pregnant or nursing, you may want to choose a larger size for more comfort.

All Francis&Henry products are made of certified, soft fabric made in Poland, making sure it offers comfort and enough room for all stages of pregnancy and postpartum. We use organic cotton as well as luxuriously soft micromodal – ideal for the sensitive skin of both Mom and Baby. 

We created our products to make moms’ lives easier, so we make sure all items we sell through our website can be washed in the washing machine. Detailed care instructions are under each product – most don’t even need to be ironed ;)

We work with trusted Polish manufacturers  and all our fabric as well as products are made in Poland.

We also import a few selected brands from abroad – US made Snuggle Me Organic for babies as well Australia-based Bimby & Roy – beautiful intimates sustainably made in a solar powered facility in the Fiji Islands.

All our items come at discounted rates if you shop in Bundles. We also offer holiday-related discounts, be sure to follow us on our Social Media platforms to stay up-to-date on all the promos and giveaways we organize. 

We are big fans of solutions that do not offer special "breastfeeding gear", our Nursing Dresses, Tops and Tees are designed and sewn in a way that allows moms to nurse their baby without the need of unbuttoning or unzipping anything. Instead, they have a comfortably stretchy, deep v-neck, which pulls down for easy access.

The Bimby & Roy bralettes are made from very stretchy fabric and have adjustable straps. Though not intentionally designed for maternity and nursing (they do not have any clips or buttons) due to their flexible, soft fabric, they can be easily pulled down or up to breastfeed. Women all over the world claim these as their #1 tops throughout pregnancy, nursing and long after.